Refund & Cancellation Policy
At Imperial Tips, we value transparency and customer satisfaction. Please read our refund and cancellation policy carefully before making a purchase.
Order Cancellation
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Cancellation requests must be submitted within 24 hours of placing the order.
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To cancel an order, please email us with your Order ID within the allowed time frame.
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Orders that have already been processed or delivered cannot be cancelled.
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A cancellation fee may apply, and the final decision regarding cancellation rests with Imperial Tips.
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Refund Process
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Once a cancellation or refund request is approved, the refund will be processed through the original mode of payment.
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Refunds are generally completed within 7–10 working days, depending on your bank or payment provider.
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Non-Refundable Services
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Any services, consultations, or digital deliverables that have already been initiated or completed are non-refundable.
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Discounted or promotional services are non-refundable unless stated otherwise.
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Incorrect or Unsatisfactory Service
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If you face any issues related to service quality or receive incorrect information due to our error, please contact us immediately.
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Our team will review the concern and offer an appropriate resolution, which may include a partial or full refund, where applicable.
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No Physical Returns
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As Imperial Tips primarily provides digital services and professional guidance, physical returns are not applicable.
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Contact Us
For cancellation, refund requests, or any questions regarding this policy, please contact our support team through the details provided on our Contact Us page.